The Microsoft Dynamics CRM Team Blog has exciting previews on five (5!) CRM Accelerators coming your way this Q3. Needless to say, I can’t wait to plug them in and start working on these new features. This official Microsoft site has proven time and again to be a bookmark-worthy source of all things Dynamics CRM. [...]
Filed under: Administrator, CRM 4.0, Developer, General Users, Links, Salespeople, Support | Tagged: CRM, CRM 4.0, CRM Accelerators, Microsoft Dynamics CRM | 1 Comment »
Lately the big news in the browser world is that Microsoft recently released beta version 2 of Internet Explorer. Since it’s still in its beta version, there’s bound to be some applications and websites that it does not yet support. Unfortunately, that includes Microsoft Dynamics CRM (for now). Martin Jenson of the Dynamics CRM Team [...]
Filed under: Administrator, CRM 3.0, CRM 4.0, Developer, Downloads, General Users, Support | Tagged: CRM, Internet Explorer, Internet Explorer 8 Beta, Microsoft Dynamics CRM, Support | 1 Comment »
If your business or career involves Microsoft Dynamics CRM, this is probably the announcement you’ve been waiting for. Microsoft released a statement today addressing several important topics on the future of Dynamics CRM. You can really tell they believe in the software and has big plans for it in the future. The Microsoft Dynamics CRM Team Blog released a document [...]
Filed under: Administrator, Consulting, CRM 4.0, Customizations, Developer, Downloads, General Users, Microsoft Dynamics, Salespeople | Tagged: CRM, CRM 4.0, CRM 5.0, CRM Online, Microsoft, Microsoft Dynamics CRM, Mobile, SharePoint | 1 Comment »
Wow, lots of CRM news to catch up on this week! Destination CRM Magazine has an excellent piece regarding the history, competition and future of Microsoft CRM. There’s a Steve Ballmer interview discussing the concept of “xRM”, an interview with Microsoft CRM General Manager Brad Wilson, and more. Download a PDF copy, or visit the [...]
Filed under: CRM 3.0, CRM 4.0, Downloads, General Users, Interesting Links, Microsoft Dynamics, Salespeople | Tagged: CRM, CRM 4.0, Microsoft, Microsoft Dynamics, Steve Ballmer | Leave a Comment »
At the Microsoft Worldwide Partner Conference 2008, Emerging Solutions was recently named to Microsoft’s crème de la crème group of partners… the 2008 Microsoft Dynamics Presidents Club! My best congratulations to all of my fellow colleagues in the Microsoft Consulting Group. If you’re looking for a reliable partner to help you with your business [...]
Filed under: Consulting, Links, Microsoft Dynamics | Tagged: CRM, Dynamics, Emerging Solutions, Microsoft Dynamics, Microsoft Partner, Presidents Club | Leave a Comment »
One of the most frequent questions I’ve come across from new clients is: “What’s the difference between Leads, Contacts and Opportunities in Dynamics CRM?” This topic comes up because older contact management systems typically don’t have separate repositories for Leads, Contacts and Opportunities. These clients are used to having all that information lumped together in [...]
Filed under: Consulting, CRM 4.0, General Users, Salespeople | Tagged: Concepts, contacts, CRM, Leads, Microsoft Dynamics CRM, Opportunities, Sales | Leave a Comment »
Richard Boardman posted ten insightful points to implementing CRM on a tight budget at his The CRM Consultant blog (homepage). This impartial advice is a good start for small businesses that are looking to maximize the potential of their IT budget. I’ve condensed the major points below, but you can visit the article directly here [...]
Filed under: Consulting, Cool tips | Tagged: Consulting, CRM, Small Business, Software | Leave a Comment »
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Christian