Dynamics CRM 4.0 Accelerators, coming at ya!

The Microsoft Dynamics CRM Team Blog has exciting previews on five (5!) CRM Accelerators coming your way this Q3.  Needless to say, I can’t wait to plug them in and start working on these new features.  This official Microsoft site has proven time and again to be a bookmark-worthy source of all things Dynamics CRM. [...]

Internet Explorer 8 Beta 2 and Microsoft Dynamics CRM

Lately the big news in the browser world is that Microsoft recently released beta version 2 of Internet Explorer.  Since it’s still in its beta version, there’s bound to be some applications and websites that it does not yet support. Unfortunately, that includes Microsoft Dynamics CRM (for now). Martin Jenson of the Dynamics CRM Team [...]

Dynamics CRM JavaScript Export Tool available for download

Let’s say you need to back up all customizations to your CRM 4.0 environment and document the changes.  Downloading the full XML customization file is an easy solution, but it doesn’t allow you to examine the custom JavaScript code that was applied all over the CRM entity forms. Is there another option besides diving into [...]

Microsoft’s latest statement outlines big plans for the future of Dynamics CRM [PDF download]

If your business or career involves Microsoft Dynamics CRM, this is probably the announcement you’ve been waiting for.  Microsoft released a statement today addressing several important topics on the future of Dynamics CRM.  You can really tell they believe in the software and has big plans for it in the future. The Microsoft Dynamics CRM Team Blog released a document [...]

New solution accelerators announced for Dynamics CRM 4.0

I couldn’t attend the Microsoft Partner Conference in Houston, so I missed what looks to be a very cool announcement.  Microsoft announced that it will soon release some freely-available solution accelerators for Dynamics CRM 4.0! Solution accelerators are tools designed to save time, increase your productivity, and enhance CRM 4.0 functionality.  I’m looking forward to [...]

Last chance to register and take your Second Shot exam! [deadline: June 30]

As I mentioned in a previous post, bummer on my first CRM exam.  Luckily I had registered for the Second Shot promotion, which allows me to take it again for free. However, time is running out.  It appears I need to register and take my second exam before June 30th, when the Second Shot voucher [...]

CRM 4.0 Concepts: What are Leads, Contacts and Opportunities?

One of the most frequent questions I’ve come across from new clients is: “What’s the difference between Leads, Contacts and Opportunities in Dynamics CRM?” This topic comes up because older contact management systems typically don’t have separate repositories for Leads, Contacts and Opportunities. These clients are used to having all that information lumped together in [...]

Latest lesson: Don’t underestimate the CRM 4.0 certification exams!

The CRM 4.0 certification exams are now available! I admit, I was a bit overconfident before I took the CRM 4.0 Applications exam. I’ve been working with Microsoft CRM for many years now, so I wondered: “Really, how hard could it be?” I took Exam MB2-632 last Friday and got an unfortunate 60% grade. I [...]

60 reasons why you should upgrade to Dynamics CRM 4.0 (white paper download)

If you’re looking for an excuse to implement or upgrade the newest 4.0 version of Dynamics CRM, I now have 60 reasons ready for you. This should be a must read for those evaluating Microsoft Dynamics CRM 4.0 for their business. Just to list a few: Reporting Wizard that allows you to create and run [...]

Download these Dynamics CRM wallpapers for your desktop

If you’re using any of the CRM Virtual PC images graciously provided by Microsoft, you’ll notice the neat Dynamics CRM wallpapers in the background. I figured they’d be very nice and professional to have, especially if you give CRM-related presentations off of a projector. For your pleasure, I’ve posted them to download below. Both wallpapers [...]