For CRM 4.0 developer newbies: the Developer Ramp-up Kit [link]

If the software development experience with Dynamics CRM 4.0 had to be summarized with one word, it would have to be flexibility.  Let’s say there’s some type of functionality that Dynamics CRM can’t immediately address from within the application; there’s a good chance that there are development tools ready to make CRM work for your [...]

Great advice for small businesses: Ten ways to implement CRM on a tight budget

Richard Boardman posted ten insightful points to implementing CRM on a tight budget at his The CRM Consultant blog (homepage). This impartial advice is a good start for small businesses that are looking to maximize the potential of their IT budget. I’ve condensed the major points below, but you can visit the article directly here [...]